Privacy Policy

Rappel Inc. (“Rappel,” “we,” “our,” or “us”) respects your privacy.
This policy explains what information we collect, how we use it, and your rights. We do not sell personal information.

Information We Collect

Information You Provide

When you fill out a form, subscribe to our newsletter, or contact us, we may collect:
- Name
- Email address
- Company name
- Job title
- Any information you choose to provide

We use HubSpot as our customer relationship management (CRM) and email marketing platform.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:
- IP address
- Browser and device information
- Pages visited
- Time spent on pages
- Referral source

We use analytics tools including:
- Google Analytics
- Webflow Analytics

These tools use cookies and similar technologies to help us understand how visitors use our site.

How We Use Information

We use information to:
- Respond to inquiries
- Send newsletters or updates you opt into
- Manage client and prospect relationships
- Improve website performance and user experience
- Analyze engagement trends
- Comply with legal obligations

You can unsubscribe from marketing emails at any time using the link in our emails.

Cookies and Tracking Technologies

We use cookies and similar technologies to:
- Ensure website functionality
- Measure traffic and usage patterns
- Improve site performance

Google Analytics may collect information about your interactions with our website. You can learn more about how Google uses data at: https://policies.google.com/technologies/partner-sites

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Where required by law, we provide cookie consent mechanisms.

How We Share Information

We share information only with trusted service providers that support our business operations, including:
- HubSpot (CRM and email marketing)
- Google (analytics services)
- Webflow (website hosting and analytics)

These providers process personal information on our behalf under contractual obligations.

We may also disclose information:
- If required by law
- To protect our legal rights
- In connection with a business transaction

We do not sell personal information.

International Data Transfers

Our service providers may process data in the United States and other jurisdictions.

Where required, we rely on appropriate safeguards such as standard contractual clauses.

Data Retention

We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations

Your Rights

Depending on your location, you may have rights to:
- Access personal information
- Request correctionRequest deletion
- Object to or restrict processing
- Withdraw consent

To exercise these rights, contact: team@rappelclimate.com

California residents may have additional rights under the California Consumer Privacy Act (CCPA).

Children’s Privacy

Our website and services are intended for business professionals and are not directed to children under 13.

Updates

We may update this policy from time to time. The current version will always be posted on this page.